DELIVERY

AND RETURNS

 

FRANCE DELIVERY:

 

Orders placed before 1pm (Paris time) Monday to Friday are dispatched the same day (excluding public holidays in France).

STANDARD

(Colissimo) Home delivery with signature in 48h for all orders placed before 13h from Monday to Friday.

Free from €150.00 of purchases

 

CHRONOPOST EXPRESS

(Chronopost) Home delivery in 1 working day after dispatch for all orders placed before 13h from Monday to Friday.

Free from €300.00 of purchases

EEC* DELIVERY:

 

Orders placed before 1pm (Paris time) Monday to Friday are dispatched the same day (excluding public holidays in France).

 

STANDARD 

(Chronopost) Home delivery with signature in 2 to 4 days for all orders placed before 13h from Monday to Friday.

 

If you live outside the EEC, your purchase is offered without tax but it may be subject to customs fees upon entry into the country of destination, they are variable depending on the country and depending on the period, ask from your local customs.

* ECC: Zone 1 (Germany, Belgium, Luxembourg, Netherlands), Zone 2 (Austria, Denmark, Spain, Finland, Portugal, United Kingdom, Greece, Ireland, Italy, Sweden), Zone 3 (Bulgaria, Croatia, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Romania, Slovakia, Slovenia).

SWISS DELIVERY:

 

Orders placed before 1pm (Paris time) Monday to Friday are dispatched the same day (excluding public holidays in France).

 

STANDARD 

(Fedex) Home delivery with signature in 1 to 3 days for all orders placed before 13h from Monday to Friday.

 

If you live outside the EEC, your purchase is offered without tax but it may be subject to customs fees upon entry into the country of destination, they are variable depending on the country and depending on the period, ask from your local customs.

 

WORLD DELIVERY*:

 

Orders placed before 1pm (Paris time) Monday to Friday are dispatched the same day (excluding public holidays in France).

 

STANDARD

Delivery schedule may change depending of the final destination

If you live outside the EEC, your purchase is offered without tax but it may be subject to customs fees upon entry into the country of destination, they are variable depending on the country and depending on the period, ask from your local customs.

 

* USA, Canada, Hong Kong, Taiwan, Singapore, Japan, South Korea, China, Australia, Dubai

RETURNS:

 

You have 15 days after receiving your order to return your purchase if they don’t fit.

Only the articles returned in perfect shape and in their original package will be acceptedWe don’t exchange articles, we only give you a refund.

You may also send the withdrawal form contained in the appendix to the General Terms and Conditions by post to the following address:

Trèfle Rouge Paris – Service retours

147 boulevard Saint Germain – 75006 Paris, France

or by e-mail to treflerougeparis@gmail.com